Privacy Policy

This Privacy Policy explains how Advik Freight ("Advik Freight", "we", "us", or "our") collects, uses, discloses, and protects personal information collected through our website https://www.advikfreight.com (the "Site") and in connection with the logistics and freight services we provide ("Services"). Your privacy matters. Please read this policy carefully.

1. Information We Collect

We collect the following types of data:

A. Information You Provide Directly

When you contact us, request a quote, sign up for services, or otherwise interact with the Site, we may collect:

• Full name
• Company name
• Business address
• Email address
• Phone number
• Shipment or logistical details
• Billing and payment information when required
• Other information you choose to provide to us

This information is necessary to respond to requests, provide Services, communicate with you, and fulfill contractual obligations.

B. Optional Communications Information

If you sign up for newsletters or SMS alerts, we may collect:

• Consent preferences
• Message and data usage confirmation

You agree to receive communications when you opt in. Message and data rates may apply.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide logistics and freight services
• To respond to inquiries and support requests
• To provide quotes and process service requests
• To communicate updates, offers, and service information
• To improve the Site and Services
• To comply with legal and regulatory requirements
• To administer our internal business operations

3. Legal Basis for Processing (where applicable)

Where applicable under privacy laws (e.g., GDPR for EU residents or other international data protection laws), we process personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

4. Sharing Your Personal Information

We may share your information:

A. With Service Providers

Third parties who help us provide Services, such as:

• IT and hosting providers
• Analytics and marketing partners
• Logistics partners and carriers
• Payment processors

B. For Legal Reasons

When required by law, court order, or regulation, or to protect our rights.

C. With Your Consent

Where you have expressly authorized such disclosure.

We do not sell your personal information for marketing purposes to unrelated third parties.

5. International Data Transfers

As a global logistics provider, we may transfer data to countries where we operate, including countries without the same data protection laws as your home country. When we do so, we protect your information in accordance with applicable law.

6. Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill the purposes described
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce our agreements

7. Your Rights and Choices

Depending on your location and applicable privacy law, you may have the right to:

• Access or request a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent where processing is based on consent

To exercise rights, contact us at the address below.

8. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no security system is completely secure, and we cannot guarantee absolute protection.

9. Third-Party Links

Our Site may contain links to third-party websites. Those sites have their own privacy practices, and this Policy does not apply to them.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised "Last Updated" date. Continued use of the Site after changes indicates acceptance.

12. How to Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact: